Where to file a complaint?
A complaint can be filed under following jurisdictions:
(i) Pecuniary jurisdiction
A complaint in regard to goods, services and compensation whose value does not exceed Rupees Twenty Lakh is to be filed in the District Forum within the local limits of whose jurisdiction the opposite party actually or voluntarily resides, or carries on business or has a branch office or personally works for gain, or the cause of action, wholly or in part, arises.
A complaint in regard to goods or services and compensation whose value exceeds Rupees Twenty Lakh but does not exceed Rupees One Crore is to be filed before the State Commission situated in the Capital of each State in India.
A complaint in regard to goods or services and compensation whose value is in excess Rupees One Crore is filed before the National Commission a t New Delhi.
(ii) Territorial jurisdiction
A complaint has to be filed before the consumer for a within whose territorial jurisdiction,
i] The cause of action wholly or in part arises; or
ii] The Opposite Parties actually reside, work for gain, carry on business or have a branch office; or
iii] Any of the Opposite parties actually reside, work for gain, carry on business or have a branch office.
Provided in such a case, either the permission of the District Forum has been taken or such of the Opposite parties, who actually do not reside, work for gain, carry on business or have a branch office acquiesce in the filing of such a complaint.